Building Your Business (BYB)

​​​​BYB will prepare you for the journey you are about to embark on and covers the essentials of running a successful business. Whether you are new to the pub trade or have run successful pubs before, Building Your Business will help.

Prepare yourself for Building Your Business by completing three e-learning modules via our unique e-learning package; Food Hygiene Certificate L2, Managing Safety and Fire Safety. We will send you details in advance. All you need do is login online, read the training material at your own pace and complete a series of multiple choice questions.

You will be told instantly whether you have passed and you will have the option to print your certificate. Don’t worry if you don’t pass first time; just log on and sit the test again. Please note; e-learning modules are required to be completed before attending Building Your Business.

Course summary

  • Introduction to our business
  • Financial Management
  • Stock Control
  • Regulatory Legislation
  • Weights & Measures
  • Employment Law
  • Staff Management
  • Customer Service
  • Retail Standards
  • Catering
  • Property
  • Marketing, Merchandising
  • BIIAB Award in Licensed Hospitality Operations (includes a multiple choice exam)

You will also be given the opportunity to attend the BIIAB Award in Beer and Cellar Quality FREE of charge​

Qualifications gained on the course

  • BII Award in Beer and Cellar Quality (ABCQ) – Optional
  • BII Award in Licensed Hospitality Operations (ALHO)
  • Level 2 Award in Food Safety​
  • Level 2 Award in Health & Safety


This includes

  • Access to our online e-learning courses; Food Hygiene Certificate L2, Managing Safety and Fire Safety
  • Building Your Business (three days)
  • BIIAB Award in beer and Cellar Quality (Optional)
  • All training materials, exam fees and certificates
  • Lunch and refreshments throughout the week (courses are non-residential)
  • Access for you and your staff to a range of development workshops once you have completed Building Your Business.


Pricing structure

  • 1 x delegate = £300​ plus VAT
  • 2 x delegates = £500 plus VAT 


BYB cancellation charges apply as follows

  • Over 15 days = No charge
  • Between 8 - 15 days = 50% of charge
  • Less than 8 days' notice = 100% of charge



In order to confirm your place on BYB we will require full payment via debit or credit card. Please select the + next to the course you are interested in to leave your details and someone from the Training Department will be in touch to take your payment. Only when payment has been taken will your place be secured. You must have a valid email address to complete our E-learning qualifications.

Course duration

  • 4 days (including ABCQ)
  • 3 days (excluding ABCQ)​



Course Duration

Course Sessions (subject to availability, please contact the training department to see if there is a space available)

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